Got your review on Yelp Philippines filtered? You are not alone. Business owners in Philippines typically have decent experiences with users on Yelp business review search but it has been reported that dealing with the company Yelp itself can easily end up in frustration. Interestingly these same business owners don’t have the same burning attitude towards other review sites like trip advisor, google, Facebook, and others. What is the reason for that? Many reputation management clients reported that Yelp tends to bully your business into buying advertisements, and seemingly manipulate reviews and placements based solely on your paying or nonpaying status.
On top of that businesses cannot just opt-out, delete, or otherwise simply ignore Yelp. The profile will exist with or without the business owner’s consent, interaction, management, or claim. This means the local or small business owner must deal with Yelp him- or herself, at least on a cursory level, to ensure the profile is optimized and doesn’t hurt the business’s reputation in Philippines.
It Censors Out A Very Large Chunk Of Reviews
Yelp censors a large chunk of reviews; it has either removed or filtered more than 29% of the reviews. Since the advent of Yelp, it has filtered almost 40 million users and removed roughly 12 million reviews out of 184 million reviews.
The Policies Of Yelp Gain Fewer Positive Reviews Than Negative Ones
Yelp's‘Don't ask policy’ gives the businesses a fall of about 0.5 in the rating as compared to the review which the customers would otherwise give. It is because of the reason that the unhappy customers would give an unsolicited review.
A Northwestern University compared the Negative reviews with the Web Reviews and the Email reviews. The Web reviews were the ones which the users were asked to write; on the other hand, Email reviews were from those who were asked by email about writing a review.
The Strategy By Which The Businesses Are Run By Aiding Themselves From Yelp
Evidence shows that the smaller businesses have more effect on their net revenue by the ratings of Yelp as compared to the big businesses. The following fact sheet shows the evidence that there is a tangible link between the rating, quantity, and sales of the small businesses.
The Users Of Yelp Are Of All Ages, Ranging From The Younger Ones To The Average
Yelp is not a platform exclusive to people of young age. Rather, it has its users from all age groups. Despite the fact, when compared factually, the stats show that the average age of the Yelp user falls between 18 and 34, while the most cost-conscious demographic falls somewhere around 55.
Importance Of Yelp For The Sales And Marketing
The statistical evidence suggests that the facts published by Yelp have a great influence on the sales and marketing of the small enterprises in the United States. The fact sheet by Yelp also helps in pointing out the instances in which smaller businesses are shown to compete with the larger national chains. It helps determine the spending budget and the incomes to be made with the help of consumer demographics.
The Filtration Envisages More Positive Than Negative Reviews
An AI company, Quantified Communications, has proposed a mechanism for identifying fake online reviews. They used this technique to the reviews proposed by Yelp and found out that the ‘not recommended’ filter is more inclined to filter more authentic reviews than fake ones. The filtered reviews have 33.8% positive language as compared to the unfiltered ones. It reveals that the positive reviews are more vulnerable to get filtered as compared to the negative reviews.
The Mechanized Inclinations Of Yelp Damage The Business
A lot of research suggests that the algorithm of Yelp in determining the reviews is more inclined towards giving negative reviews as compared to the positive ones. So, to protect your business check this blog and follow the guidelines.
The fact sheet would allow you to understand the bases for the biases and certain pits which you should avoid for your business.