Social proof is an important driver of marketing and sales success nowadays – especially for small businesses – and can even decide whether a company stays in business or not. Many businesses not only in Norway see their reviews having fallen victim to being filtered and have no clue what to do about “Yelp not recommended reviews“. On the other hand those businesses desperately need 4.5 or 5 star Yelp reviews that reflect an excellent experience of existing clients to drive more revenue and compete more effectively against big businesses.
Can you remove negative Yelp reviews?
The Filtration Envisages More Positive Than Negative Reviews
An AI company, Quantified Communications, has proposed a mechanism for identifying fake online reviews. They used this technique to the reviews proposed by Yelp and found out that the ‘not recommended’ filter is more inclined to filter more authentic reviews than fake ones. The filtered reviews have 33.8% positive language as compared to the unfiltered ones. It reveals that the positive reviews are more vulnerable to get filtered as compared to the negative reviews.
How to keep Yelp reviews from being filtered?
The Business Will Gain More Revenue If It Has A High Rating On Yelp
The studies suggest that the increase in the Yelp rating of any company has a very significant impact on the sales of that company. The research by the Harvard Business School suggests that only a one-star rise in the rating of any company influences the net revenue by around 5 to 9 percent.
The research conducted by UC Berkeley suggests that half star increase in the rating has influenced the businesses to 19 percent, which means that if it were a restaurant, it would get all its seats filled up during the peak time.
So, the star is not merely a 'vanity metric'; rather, it has actual influence and direct impact on sales.
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