Social proof is an important driver of marketing and sales success nowadays – especially for small businesses – and can even decide whether a company stays in business or not. Many businesses not only in Nebraska see their reviews having fallen victim to being filtered and have no clue what to do about “Yelp not recommended reviews“. On the other hand those businesses desperately need 4.5 or 5 star Yelp reviews that reflect an excellent experience of existing clients to drive more revenue and compete more effectively against big businesses.
How does Yelp filter their reviews?
The Policies Of Yelp Sometimes Publish Incorrect Star Ratings And Reviews
A study conducted by the Northwestern University has proposed that the ‘Don’t ask’ policy by Yelp has led to bias which causes the inaccuracy in the reviews and the star ratings. It is because of the idea that the new reviewers are inspired by the prior reviewers without catering to the business.
But, the sole solution to get out of this issue of the ‘Don’t ask’ policy is to engage the customers to resolve the problems with the help of the email. Only in this case, the biases would be removed, which would result in a better rating.
When does Yelp remove reviews?
The Filtration Envisages More Positive Than Negative Reviews
An AI company, Quantified Communications, has proposed a mechanism for identifying fake online reviews. They used this technique to the reviews proposed by Yelp and found out that the ‘not recommended’ filter is more inclined to filter more authentic reviews than fake ones. The filtered reviews have 33.8% positive language as compared to the unfiltered ones. It reveals that the positive reviews are more vulnerable to get filtered as compared to the negative reviews.
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