Got your review on Yelp Hong Kong filtered? You are not alone. Business owners in Hong Kong typically have decent experiences with users on Yelp business review search but it has been reported that dealing with the company Yelp itself can easily end up in frustration. Interestingly these same business owners don’t have the same burning attitude towards other review sites like trip advisor, google, Facebook, and others. What is the reason for that? Many reputation management clients reported that Yelp tends to bully your business into buying advertisements, and seemingly manipulate reviews and placements based solely on your paying or nonpaying status.
Sounds familiar?
On top of that businesses cannot just opt-out, delete, or otherwise simply ignore Yelp. The profile will exist with or without the business owner’s consent, interaction, management, or claim. This means the local or small business owner must deal with Yelp him- or herself, at least on a cursory level, to ensure the profile is optimized and doesn’t hurt the business’s reputation in Hong Kong.
The Business, If Rated Above 4.5 Or 5 On Yelp, Only Then It Would Be Considered Above Average
In order to get an increase in sales, you would need to compete with your local competitors. It is only possible if the Yelp rating for your company is more than 4.5 or 5. For further guidance, see our guidance on this site how to get Yelp reviews.
The rating of about 4 is not sufficient enough to compete because it is actually a rating of 3.78, which gets rounded up to 4. So, it doesn't make a company fall in a position where it could compete effectively.
The following is the breakdown of the official Yelp fact sheet.
The businesses which have a rating of 4.0 are merely on average, and that is not enough. While the businesses which are above 4.5 and are at 5.0 are good enough to compete as they are ranked as such to have the potential.
The Business Will Gain More Revenue If It Has A High Rating On Yelp
The studies suggest that the increase in the Yelp rating of any company has a very significant impact on the sales of that company. The research by the Harvard Business School suggests that only a one-star rise in the rating of any company influences the net revenue by around 5 to 9 percent.
The research conducted by UC Berkeley suggests that half star increase in the rating has influenced the businesses to 19 percent, which means that if it were a restaurant, it would get all its seats filled up during the peak time.
So, the star is not merely a 'vanity metric'; rather, it has actual influence and direct impact on sales.
Importance Of Yelp For The Sales And Marketing
The statistical evidence suggests that the facts published by Yelp have a great influence on the sales and marketing of the small enterprises in the United States. The fact sheet by Yelp also helps in pointing out the instances in which smaller businesses are shown to compete with the larger national chains. It helps determine the spending budget and the incomes to be made with the help of consumer demographics.
Importance Of Yelp For The Sales And Marketing
The statistical evidence suggests that the facts published by Yelp have a great influence on the sales and marketing of the small enterprises in the United States. The fact sheet by Yelp also helps in pointing out the instances in which smaller businesses are shown to compete with the larger national chains. It helps determine the spending budget and the incomes to be made with the help of consumer demographics.
The Filtration Envisages More Positive Than Negative Reviews
An AI company, Quantified Communications, has proposed a mechanism for identifying fake online reviews. They used this technique to the reviews proposed by Yelp and found out that the ‘not recommended’ filter is more inclined to filter more authentic reviews than fake ones. The filtered reviews have 33.8% positive language as compared to the unfiltered ones. It reveals that the positive reviews are more vulnerable to get filtered as compared to the negative reviews.
The Company, Yelp, Competes With The Larger Competitors
Yelp has helped establish a level playing field, as it has managed to make the opportunities for the smaller businesses to gain the trust of the customers without bragging big budgets as the big companies do.
- >The following facts are from the study of the Harvard Business School.
- The smaller businesses get more boost in their revenue as compared to the nationally recognized big businesses.
The reason behind it is that the big companies hardly rely on the Yelp ratings; rather, they mostly rely on the big budgets and advertising them. So, Yelp is the platform that helps the smaller businesses gain more traction in terms of revenue as compared to the big businesses.
The Business Will Gain More Revenue If It Has A High Rating On Yelp
The studies suggest that the increase in the Yelp rating of any company has a very significant impact on the sales of that company. The research by the Harvard Business School suggests that only a one-star rise in the rating of any company influences the net revenue by around 5 to 9 percent.
The research conducted by UC Berkeley suggests that half star increase in the rating has influenced the businesses to 19 percent, which means that if it were a restaurant, it would get all its seats filled up during the peak time.
So, the star is not merely a 'vanity metric'; rather, it has actual influence and direct impact on sales.
https://fixmyreputation.biz/hong-kong/
